With Clairity Terms & Conditions
Welcome to With Clairity.
My intention is to create a warm, supportive and respectful space where you feel informed, listened to and able to make choices that feel right for you.
These Terms & Conditions set out how bookings work and what you can expect when working with With Clairity. They apply to yoga classes, workshops, doula support, 3 Step Rewind sessions and any other services provided by With Clairity.
Please take a few moments to read them before booking. By making a booking, you confirm that you have read and understood these Terms & Conditions and agree to be bound by them.
1. Booking and Payment
All With Clairity services must be booked in advance unless we have agreed otherwise with you.
Your place or appointment is confirmed once payment has been received, unless an alternative payment arrangement has been agreed in writing.
Prices are shown at the time of booking and, unless stated otherwise, include the applicable charges for the service.
For packages or services paid for in instalments, all agreed payments remain due in accordance with the payment schedule.
If you have any questions about a service before booking, please get in touch. I am always happy to clarify what is included and help you decide whether the service is right for you.
2. Cancellations, Transfers and Rescheduling
I understand that life — particularly pregnancy, birth and early parenthood — does not always go to plan.
Yoga classes, workshops and group sessions
If you need to cancel a booking, please provide as much notice as possible.
Where 14 days or more' notice is provided, With Clairity may, at its discretion, offer a transfer to another suitable session or date.
For cancellations made with less than 14 days' notice, transfers or refunds may not be available, although I will always consider individual circumstances where possible.
If you do not attend a booked class or session without cancelling, the booking will normally be treated as used.
Where a specific service has its own cancellation arrangements, those arrangements will take priority and will be explained to you at the time of booking.
Doula services
Doula packages involve reserving time and availability specifically for you and your family. For this reason, the cancellation terms for doula packages may differ from those for individual classes or appointments.
The cancellation arrangements applicable to your particular doula package will be provided to you before or at the time of booking.
If you need to cancel or change your doula booking, please contact me as soon as possible so that we can discuss your options.
3 Step Rewind
If you need to cancel or rearrange a 3 Step Rewind appointment, please provide as much notice as possible.
Cancellations with less than 24 hours' notice, or missed appointments, may be charged in full. This does not affect any statutory cancellation rights that may apply to your booking.
Your legal rights
Nothing in these Terms & Conditions is intended to remove or restrict any legal rights you may have as a consumer.
Where consumer law gives you a right to cancel, that right will apply in addition to the cancellation arrangements above. Where you ask for a service to begin during a statutory cancellation period, additional rules may apply. Legislation.gov.uk+1
If you are unsure about cancelling a booking, please get in touch. I would much rather have a conversation than have you worry about what to do.
3. If With Clairity Needs to Cancel
Occasionally, circumstances outside my control may mean that I need to cancel or rearrange a class, appointment, workshop or other service.
If this happens, I will make reasonable efforts to contact you as soon as possible and, where appropriate, offer:
an alternative date or session; or
a refund for the affected booking.
I cannot be responsible for additional costs you may incur as a result of a cancellation or change, except where I am legally required to be.
4. Yoga Classes and Your Wellbeing
Yoga is a wonderful way to connect with your body, but every body and every pregnancy is different.
By taking part in a With Clairity yoga class, you acknowledge that yoga involves physical movement and that you are responsible for working within your own abilities.
Please:
listen to your body throughout the class;
work at a level that feels appropriate for you;
let me know about any injury, illness, pregnancy-related concern or other relevant health information before participating;
tell me if something does not feel right during a class; and
stop or modify an exercise if you experience pain, dizziness, discomfort or anything that causes you concern.
You should seek advice from your doctor, midwife or other appropriate healthcare professional if you are unsure whether yoga or a particular activity is suitable for you.
I may offer modifications or alternatives during a class, but you remain responsible for deciding whether an exercise feels appropriate for you.
5. Pregnancy and Postnatal Yoga
If you are pregnant or recently postpartum, please let me know so that I can make the class as appropriate and supportive as possible.
With Clairity yoga classes are not a replacement for antenatal, postnatal or medical care.
If your health or circumstances change, or you have been advised by your healthcare professional to avoid exercise, please seek appropriate professional advice before continuing with classes.
If you experience symptoms during a class that concern you, stop exercising and seek appropriate medical advice.
6. Doula Support
Doula support is centred around emotional, practical and informational support during pregnancy, birth and the postnatal period.
A doula is not a medical professional and does not replace your midwife, doctor or maternity team.
With Clairity does not:
diagnose medical conditions;
prescribe or administer medication;
perform clinical examinations;
provide medical treatment; or
make medical decisions on your behalf.
You remain responsible for your healthcare decisions and should contact your maternity or healthcare team whenever you have medical concerns.
My role is to support you in understanding your choices, feeling informed and supported, and navigating your experience with greater confidence.
While I will always make reasonable efforts to provide the support we have agreed, I cannot guarantee a particular birth outcome, intervention, place of birth, timing of labour or other aspect of your birth experience.
Birth is unpredictable, and circumstances may arise that are outside anyone's control.
7. 3 Step Rewind Support
3 Step Rewind is offered as a complementary emotional wellbeing support service.
It is not a substitute for medical treatment, psychotherapy, counselling, psychiatric care or other professional healthcare.
3 Step Rewind does not diagnose or treat mental health conditions.
If, during our work together, I believe that you would benefit from additional or different professional support, I may recommend that you contact an appropriately qualified healthcare or mental health professional.
If you are experiencing an emergency or are at immediate risk of harm, please contact the appropriate emergency or crisis service rather than relying on With Clairity.
8. Confidentiality and Privacy
Your privacy matters to me.
I will treat personal information shared with me during yoga classes, doula support, 3 Step Rewind sessions and other services with care and respect.
I will maintain confidentiality except where:
I am required to disclose information by law;
there is a safeguarding concern;
disclosure is necessary to protect you or another person from serious harm; or
you have given permission for information to be shared.
You are also asked to respect the privacy of other clients and participants.
Please do not photograph, record or share another person, or information shared by another participant, without their permission.
Personal information will be handled in accordance with applicable UK data protection legislation and With Clairity's Privacy Policy.
9. Respectful and Inclusive Environment
I want With Clairity to be a place where everyone feels welcome, safe and respected.
I ask everyone who works with With Clairity to:
treat others with kindness and respect;
respect personal boundaries;
communicate appropriately;
respect confidentiality;
follow reasonable health and safety instructions; and
avoid behaviour that could cause harm, intimidation, harassment or distress to others.
Bullying, harassment, discrimination, threatening behaviour or abusive communication will not be tolerated.
If behaviour is inappropriate or creates a safety concern, I reserve the right to end a session or decline future bookings.
10. Punctuality and Attendance
Please arrive on time for your class or appointment.
For group yoga classes, arriving late may mean that I cannot safely allow you to join once the class is underway, particularly after physical practice has begun.
For one-to-one appointments, arriving late will not normally mean that your appointment can be extended beyond the agreed finishing time.
If you are unable to attend, please let me know as soon as possible.
11. Intellectual Property and Materials
Any resources, written materials, exercises, handouts, recordings, teaching materials, courses or other content provided by With Clairity remain the intellectual property of With Clairity or the relevant rights holder.
These materials are provided for your personal use unless otherwise agreed.
Please do not copy, reproduce, distribute, publish, sell, teach from or share With Clairity materials without prior written permission.
You are very welcome to share your own experience of working with With Clairity, but please respect the intellectual property and confidentiality of the materials and methods provided.
12. Photography, Video and Recording
From time to time, photographs or videos may be taken during classes, workshops or events.
With Clairity will seek appropriate permission before using identifiable images of you for marketing, promotional or other public-facing purposes.
You are also asked not to photograph, film or record other participants without their permission.
If you have any concerns about photography or filming, please let me know.
13. Health and Safety
Your safety is important to me.
Please provide accurate information that may be relevant to your participation and tell me if your circumstances change.
You are responsible for following reasonable health and safety guidance provided during sessions.
If you become unwell, injured or concerned about your wellbeing during a session, please tell me immediately.
With Clairity reserves the right to ask someone not to participate in a session where I reasonably believe that doing so could pose a risk to them or others.
14. Alcohol and Drugs
For everyone's safety, you must not participate in a With Clairity class, appointment, workshop or other service while under the influence of alcohol or recreational drugs.
If I believe that someone is not in a suitable condition to participate safely, I reserve the right to ask them not to take part.
15. Liability
With Clairity will provide services with reasonable care and skill.
However, I cannot guarantee that a particular class, venue, resource, session or arrangement will always be available exactly as planned.
I will make reasonable efforts to communicate any significant changes as soon as possible.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited under UK law. GOV.UK
You remain responsible for your own personal belongings, and With Clairity cannot accept responsibility for loss or damage to belongings except where legally required.
16. No Guarantee of a Particular Outcome
With Clairity's services are designed to provide support, information, movement, education and wellbeing support.
However, individual experiences and outcomes will vary.
In particular:
yoga cannot guarantee a particular physical or pregnancy outcome;
doula support cannot guarantee a particular birth outcome; and
3 Step Rewind cannot guarantee a particular emotional or wellbeing outcome.
I will always aim to provide thoughtful, compassionate and professional support, but I cannot promise a particular result.
17. Changes to These Terms
I may occasionally update these Terms & Conditions to reflect changes to my services, business practices or legal requirements.
The current version will be published on the With Clairity website.
Where a change materially affects an existing booking or ongoing service, I will provide appropriate notice where reasonably possible.
18. Questions, Concerns and Complaints
If you have a question, concern or complaint about a With Clairity service, please contact me directly in the first instance.
I genuinely value open communication and will always aim to listen and resolve concerns fairly and respectfully.
19. Your Agreement
By booking a With Clairity service, you confirm that:
you have read and understood these Terms & Conditions;
you agree to comply with them;
you have provided any relevant information needed to participate safely;
you understand the scope and limitations of the service you are booking; and
you understand that With Clairity's services do not replace appropriate medical, maternity, psychological or other professional healthcare.
Thank you for taking the time to read these Terms & Conditions, and for trusting With Clairity to support you.
With warmth,
With Clairity